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Frequently Asked Questions (FAQ)
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How do I buy a card?To buy a card, navigate to the Card Market, search for the card you want, and click on the listing. Follow the prompts to add the card to your cart and complete the checkout process.
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How do I sell a card?To sell a card, go to your Profile and select "My Listings." Click on the "List a Card" button and provide the necessary information, including card details, condition, and price.
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What are the auction rules?Auctions have a set starting price and a time limit. Users can place bids, and the highest bidder when the time expires wins the auction. Some auctions may have a "Buy It Now" option.
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How is my reputation score calculated?Your reputation score is based on your transaction history and the feedback you receive from other users after successful transactions. Positive feedback increases your score, while negative feedback decreases it.
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What payment methods are accepted?We currently accept major credit cards (Visa, Mastercard, American Express) and PayPal. We are exploring adding other payment options in the future.
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What are the shipping options?Shipping options are determined by the seller. You will see the available shipping methods and costs on the card listing page.
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What if I have a dispute with a seller/buyer?If you encounter a dispute, please contact us through the Contact Form or Live Chat with details of the issue. We will review the case and assist in resolving it.
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How do I update my profile information?You can update your profile information by going to your Profile page and clicking on the "Edit Profile" button. You can change your name, email, and other details there.